The Power Of The Punch Button
Written May. 25, 2010 by Sean Ross in Content + Internet Radio + Mobile Media + Technology + Terrestrial Radio with 0 Comments
It was once a cliché, but it's rare to hear stations asking listeners to set a button for their station anymore. Perhaps some broadcasters (wrongly) consider it irrelevant in PPM world. Perhaps the constant crossplugs for their Web content, or encouragement to connect via Facebook and Twitter, is taking up all that on-air real estate.
But it can never be wrong to ask listeners for the order. (Or, for that matter, to thank them for their existing business.) Or to try and set or reinforce in-car radio listening as its challengers gear up against it. And one also can't help noting that one of the much-cited revelations of PPM is that people who were thought to listen to an average of three stations instead consume an average of six. In other words, about as many stations as they have on their top suite of punch buttons. So why not make sure you're one of those buttons?
When the Infinite Dial does come to every car radio, of course, how stations are found is going to be crucial. I've said for several years that unless broadcasters show some interest in helping design the directory, radio's future is in the hands of a relatively small number of aggregators whose personal taste in station recommendation clearly runs to pureplays, foreign stations, and exotica. Mobile listeners' current choices for streaming existing over-the-air brands are relatively involved directories or single-station apps. And one reason for Pandora's success must be that it offers both the multiple-station choice of the former and the ease-of-use of the latter.
So it's worth checking out Livio Radio's effort to bring the six-button model to mobile streaming with its new Car Internet Radio app. Much of it will look familiar if you've been using a stream aggregator app such as WonderRadio (my radio dial of choice for the last six months), but Livio's app is built to replicate the six button ergonomics of a car radio, as well as containing the rough equivalent of a scan button that gets you similar stations to what you're listening to.
You can see my full review of the Car Internet Radio app here. There were still a lot of early bugs, and I'm not ready to abandon my other apps until I have at least the two or three suites of buttons that I have on an existing car radio. But as an attempt to give radio the mobile ease of use of Pandora, it moves things in the right direction.
And, of course, it makes asking for the order that much more important, particularly for any listeners who are choosing not 18 stations from a market's available 40 or so, but six stations from an Infinite Dial. And it once again forces stations to offer something that will set them apart from scores of other jockless Bob- and Jack-FMs or from hundreds of Kiss FMs.

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